Du customers warned about prize scam
If you’re a customer of UAE telecommunications provider Du, you may have seen a message this morning warning you about a scam.
The network sent out an SMS, saying: “Please ignore calls from unknown people, informing you that you have won a prize, especially if you did not take part in a competition or draw. If you receive such a call and you’re unsure about the authenticity of the information, please contact our Customer Care on 155 or 04 390 5555 or email firstname.lastname@example.org.”
This is a popular scam amongst fraudsters who target people posing as a company in order to make someone believe they are a prize winner. They do this so that they can collect your details, persuade you to call a high-tariff number back, or even transfer money.
It’s not just a scam that targets Du customers. In previous years Etisalat customers have also received calls.
“We’ve caught a few groups who have come from overseas just to work on this business,” Major Saeed Alhajri, director of cyber crime and investigation department for Dubai Police told Arabian Business back in 2011.
ShortList has spoken to both Du and Etisalat customers who have be targeted by scammers who claim that their mobile number has been selected for a cash prize.
If you do get a call about a prize from your telephone operator, take the person’s details over the phone and call your network’s official customer service hotline (not the number provided by the person on the other end of the phone). Make a log of the number and the time of the call so that you can register a complaint.
If you really have won a prize, your operator will never ask you to transfer money or give out personal details.