Team shortlist27 Jun 2017 AT 10:23 AM

Skype says service has been blocked in the UAE

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Team shortlist27 Jun 2017 AT 10:23 AM
Skype, Video Calls, Social Media, Whatsapp, News
© Shutterstock
Skype, Video Calls, Social Media, Whatsapp, News
© Shutterstock

Online messaging and video chat service Skype has been blocked in the UAE, according to a statement from the company.

On Sunday Skype said: "It has been brought to our attention that our website and services have been blocked by both of the ISPs in the United Arab Emirates. That means you won't be able to use Skype in the United Arab Emirates.

"Unfortunately, there is very little Skype can do about this situation. The best course of action would be for you to speak to your ISP and ask why they are blocking Skype and request that they unblock our site and services."

This comes just days after people in the UAE found that they were able to use video and voice calls over WhatsApp. On Thursday users reported that both video and voice calls were operational over the instant messaging service, however, many claimed that calls were blocked again the following day. Now it appears that WhatsApp calls are working for some users but not others.

According to Arabian Business, a recent statement from the Telecommunications Regulatory Authority (TRA) said there is no change in the UAE’s Voice over Internet Protocol (VoIP) Policy.

"TRA reconfirms that any applications or services of this type must comply with the applicable regulatory framework in the country," it said.

Last year du said that the reason users were not able to access WhatsApp calls in the UAE was due to regulatory compliance. “Voice calls through WhatsApp are blocked in compliance with the UAE’s telecommunication regulations that allow VoIP services to be provided in the country only by licensed telecom operators,” du’s official statement read. 

It is not clear whether Skype will be available in the UAE again or whether these changes are permanent.

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