VIDEO: Dubai firefighters left notes for residents returning to Torch Tower

Residents of Torch Tower in Dubai Marina have been staying in alternative accommodation since the fire on Friday, August 4. However, on Monday people whose homes were not affected by the blaze were able to return… and Dubai Civil Defence made sure to leave them a welcome.

Firefighters stuck a note on the door of every livable apartment in Arabic and English, reading: “We are pleased that you have safely returned.”


The emergency number for Dubai Civil Defence is at the bottom of each note (which is 997, in case you didn’t know).

Another post shows the notes being posted on the doors, and is accompanied  by a caption in Arabic which explains that Dubai Civil Defence was there to provide moral support and help with residents safely returning to their homes.


Lt Col Ali Al Mutawa, head of operations at Dubai Civil Defence, noted that this humanitarian initiative is an integral part of the role played by Dubai Civil Defence.

Dubai Civial Defence were praised for their quick action when the fire broke out (there were people at the scene within minutes), ensuring that there were no casualties, and even trying to reunited people with their pets. Following the fire, Dubai Media Office tweeted a picture of a member of a firefighter holding a cat while sitting outside the tower. The caption reads: “ Civil Defence rescued pets from Torch Tower last night and reunited them with their owners.”

Another photo showed Major General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police, with a cat that was found in the tower. The picture was captioned: “Major General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police returns a rescued pet from the Torch Tower to its owner.”

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