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Yas Island Theme Parks Launch Use Of AI(Chat GPT) Customer-Facing Service



Abu Dhabi Yas Island theme parks launch use of AI customer facing service

Miral is collaborating with Microsoft to launch an AI customer-facing service. This service will be offering personalized guidance and necessary information to customers who are visiting Yas Islands theme parks and attractions. 

Within a week’s span, more than 1700 operations were set up successfully. The ChatGPT facility is implemented to increase the capacities of the chatbots that will be used for customer services for the first time.

The collaboration between Miral and Microsoft will result in a customer-friendly guide

The Group CEO of Miral Group Mohamed Abdalla Al Zaabi said that they were extremely proud to be spearheading the introduction of ChatGPT with Microsoft’s Azure Open AI services within the tourism and entertainment scene.

Miral launches generative AI customer facing service

They said that they are experts at bringing innovation and are ardent believers of digital transformation being the key to developing more attractive and unique guest experiences.

The company’s collaboration with Microsoft is evidence of their work ethic toward bringing diverse and unforgettable experiences to visitors of all ages and nationalities which will aid in furthering Yas Island’s position as a leading global tourist destination for entertainment and leisure.

It’s been a long time since Miral started working with Microsoft. They have tried out the company’s intelligent cloud and data services for its thrilling guest experience stage and operations.

Miral is all set to implement Azure Open AI services and Chat GPT to give customers the capacity to plan their day accordingly at any of the theme parks which will become a smooth and personalized experience for the visitors. And this itself was the main aim of the launch, to be a user-friendly, progressive, and systematic organization option for a customer-centric experience.

The General Manager of Microsoft UAE, Mr. Naim Yazbeck expressed their delight in collaborating with Miral. He is expecting that with the aid of Azure Open AI Service and ChatGPT, Miral will be able to efficiently engage with their customers and will have the capacity to offer a smooth experience. He added that he is proud to assist Miral in their work forward to deliver high-quality customer services.

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The Azure Open AI services provide customers with highly developed language AI with Open AI GPT-4, GPT-3, DALL-E, and Codex models with safety and security promised.

Established in the year 2011 of May, Miral is the leader in its field, delivering entertainment and leisure destinations and attractions which have attracted various accolades. The Ferrari World in Abu Dhabi, Yas Waterworld, and Warner Bros. World Abu Dhabi. This group also did its share in contributing to the accelerated growth of Abu Dhabi. 

Spanning over 25 sq. km the Yas Islands consist of a Formula 1 race track, a beach, luxury hotels, a golf course and a shopping mall, and many more attractions. The Yas Marina circuit has hosted the Formula One Abu Dhabi Grand Prix since 2009. The home of Ferrari World Park, which holds the Formula Rossa, which is titled the fastest rollercoaster in the globe.

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