A Complete Guide To Dubai Metro And Metro Map 2022-23 (Latest)

Dubai Metro Map

The Dubai Metro is the ultra-modern rail system that serves the city. Trains run all day and night in Dubai, making them a great way to get around the city. The prices of the tickets are very affordable, and a wide variety of them are available to meet each individual’s requirements. 

Most of the city’s prominent tourist attractions and well-known landmarks are within walking distance of a station. In the next few paragraphs, we’ll explain everything you need about the Dubai Metro system.

A Brief About Dubai Metro

One of the most cutting-edge and contemporary rail systems is the Dubai Metro, which consists of the Red and Green lines. It provides a wide variety of high-end services. In the city of Dubai, there is a rapid transit rail network known as the Dubai Metro. The French company Keolis is in charge of its operation at the moment. 

The Red Line and the Green Line are currently in operation, and an important 15-kilometer (9.3 miles) extension to the Red Line, known as Route 2020 to the Expo 2020 site, was announced in April 2015 and is scheduled to open in 2021.

These first two lines travel above ground in the residential neighborhoods surrounding the central business district but below ground in the central business district itself. 

Brief About Dubai Metro

Every train is fully automated and operated by computer, and each station and the trains have air conditioning and platform edge doors. If the surface-level, limited-service Baghdad Metro is counted, then the Dubai Metro is the third urban train network in the Arab World. It is the first urban train network in the Arabian Peninsula and the second or third in the Arab World. The Cairo Metro is the first in the Arab World. 

Train Structure And Metro Lines

A ride on the Dubai Metro will take you through several different types of cabins, each designated for a specific rider category. These categories of riders include 

  • Nol gold card holders cabin
  • a designated group of cabins for women and children 
  • general cabins.

Gold Class – These are private cabins only accessible to passengers who have purchased gold-class tickets. They feature wide leather seats and panoramic views.

Women & Children – Specific cabins are reserved solely for female passengers and those traveling with children.

Dubai Metro Lines

The Dubai metro system consists of 2 lines clearly marked on the metro map, namely, the red and green lines. Dubai metro has tram stations as well.

Red Line

The red line begins at Centrepoint Station which is near Dubai international airport. This line covers over 52.1 km and consists of 29 stations. The red and green lines have different routes and the red line has 2 stops that connect with the green line to make it easy for the passengers to switch lines. Among the 29 stations in the red line, 6 are underground and the rest are elevated. 

The red line begins at the Centrepoint Station (formerly Al-Rashidiya station) and ends at the UAE exchange station. The stations included in this line are Rashidya (Centrepoint station), Emirates, Airport Terminal 3, Airport Terminal 1, GGICO, Deira City Centre, Al Rigga, Union, BurJuman, ADCB, Max, World Trade Centre, Emirates Tower, Financial Center, Burj Khalifa/ Dubai Mall, Business Bay, Al Safa, Equiti, Mall of Emirates, Mashreq, Dubai Internet City, Al Khail, Sobha Realty, DMCC, Jabal Ali, Ibn Battuta, Energy, Danube, UAE Exchange, The Gardens, Discovery Gardens, Al Furjan, Jumeirah Gold Estates, Dubai Investment Park, and Expo 2020.

Green Line

The green line in the Dubai metro is parallel to the red line and it starts from the  Etisalat station in the Al Twar region to the historic Dubai Creek. This line covers a distance of 22.5 km and consists of around 20 stations. Among these, 8 green line stations are underground. The metro green line stations include Etisalat, Al Qusais, Dubai Airport Free Zone, Al Nahda, Stadium, Al Qiyadah, Abu Hail, Abu Baker Al Siddique, Salah Al-Din, Union, Baniyas Square, Gold Square, Gold Souq, Al Ras, Al Gubaiba, Sharaf DG, Burjaman, Oud Metha, Dubai Healthcare City, Al Jadaf, and Creek.

Tram Line

Dubai metro has 11 tram stations that also cover many landmarks. The Dubai tram runs every 6-8 minutes so that people don’t have to wait for many hours. It goes in a loop and the stations include Jumeirah Beach Residence 1, Jumeirah Beach Residence 2, Jumeirah Lakes Towers: Links with the Dubai Metro, Dubai Marina Mall, Dubai Marina: Links with the Dubai Metro, Marina Towers, Mina Al Seyahi, Media City, Palm Jumeirah: Links with the Palm Monorail, Knowledge Village, and Al Sufouh.

The layout of the Train

The Dubai metro is designed in an advanced style combining the required facilities. It consists of different types of cabins to suit different types of commuters including nol gold card holders cabins, cabins for women and children, and general cabins. The facilities included in the Dubai metro are individual carriages, wi-fi access, safety, facilities for differently-abled passengers, and luggage facilities. Each facility is listed below:

  • Safety and Security

Dubai metro ensures the highest security with more than 3000 CCTVs in trains and stations to check for any security infringements in trains and stations.

  • Wifi access

Strong wifi connectivity across the metro network ensures buffering-free connection on mobile phones.

  • Metro Police

Dubai metro has a dedicated metro police force that enforces rules and regulations throughout the metro network. 

  • Emergency Call Box

Emergency Call Boxes (ECB) are made available in all trains and stations that passengers can use to carry out communications. 

  • Radio Connectivity

The Dubai metro is also equipped with an integrated radio system between the metro and emergency services. 

  • Tactile Guidance Path

The metro also provides contrasting tactile guidance paths for visually challenged passengers.

  • Wheelchair Facility 

Dubai metro also offers dedicated spaces for wheelchair users in all its trains.

  • Platform Alerts

Dubai metro has platform alerts that include audible beeps when doors open and close and also flashlight signals.

  • Lift Availability

Lift access to all metro station levels is also provided so that passengers can save time.

  • Informative Displays

Important information like timing, train names, and so on are displayed on screens throughout trains and stations in the Dubai metro.

Dubai Metro Map

There are three maps of the Dubai Metro. 

Dubai Metro Map

 

The First Type Of Map Is A Schematic: This is a condensed version of the map, which shows the locations of the stations on both the Red Line and the Green Line. Additionally, the transport zones that the stations are located in are displayed here. Calculating times and distances is made easier with the zone information. 

The Second Map Is The Interactivity Incorporated: This demonstrates the precise locations of all the stations on both lines and the transportation zones. In addition, it details the paths taken by the Dubai Tram system and the Palm Monorail, as well as hotels, shopping malls, and other points of interest. 

The Overlay Map Is The Third Type: On a map of Dubai, the Red Line and the Green Line are shown superimposed on one another. 

Here is a demonstration of the Dubai metro map as provided by the Dubai Roads and Transport Authority.

Where Do I Buy Dubai Metro Tickets?

The Dubai metro one-time tickets and Nol cards are available in all metro stations, bus stations, and supermarkets like Carrefour, Spinneys, and Waitrose. Now, once you purchase the Nol cards, you can top them up using the vending machines or ticket booths that are available in all metro stations. 

What Is Nol Cards

The Nol card allows you to pay for various RTA transport modes in Dubai with just one tap. You can ride the Dubai Metro, buses, the Dubai Tram, and even marine transport modes like Water Buses with your Nol card. In addition, you can use your Nol card to pay for paid parking with RTA.

Main Features Of Nol Cards

No matter how frequently you travel or if this is your first time in the country, one of the five distinct Nol cards can accommodate your requirements.

  • Enjoy More Travel For Less: The Nol blue card grants the holder free access to Dubai’s public transportation system, including the city’s buses and metro. The Nol Blue Card grants a discount of 50% to UAE nationals over the age of 60, residents of the UAE, and students of any nationality.
  • Secure Nol Card: Transactions are guaranteed safe, quick, and accurate thanks to the tamper-proof chip and antenna embedded in the Nol Card. The card has been thoughtfully crafted to deter fraudulent use and guarantee that the fares are always computed accurately at every transaction.
  • Give Your Wallet A Break: You can enjoy greater mobility by purchasing a bundle that allows you to make unlimited trips on all of Dubai’s public transportation on a weekly, monthly, quarterly, or yearly basis.
  • Easy To Use And Top-Up: Simply holding your NOL card up to an NOL card reader will cause the reader to automatically validate the card and deduct a trip or the appropriate fare for the journey taken.
  • Accepted On Dubai’s Metro Tram, Parking, Water Buses, And Bus: You can use the Nol card as a contactless smartcard to make payments for a wide variety of services in Dubai, including those related to public transportation (buses, metros, trams, and waterbuses), taxis, RTA paid to park, Dubai Public Parks, the Etihad Museum, and more than 2,000 shops located all over the city.
  • Easy Ways To Get Your Nol Card: There are various hassle-free options available to obtain your NOL card. You can get your card from authorized sales agents, ticket offices, ticket vending machines, RTA customer happiness centers, or even buy it online. Ticket offices and ticket vending machines are also options.

How To Use The Nol Card

It is simple and fast and eliminates the need to carry cash so you can move freely throughout the city.

How To Check-In

  1. Ensure a minimum balance of 7.50 AED on your card before using it. 
  2. Approach the entrances of the bus or water bus, as well as the gates of the Metro. 
  3. Put your Nol Card in the slot provided on the card reader.
  4. The successful completion of the check-in process will be indicated by either the sound of a beep or the appearance of a green light. 
  5. Enter from the building to the gate.

How To Check Out

  1. Approach the entrances of the bus or water bus, as well as the gates of the Metro.
  2. Insert your Nol Card into the card reader.
  3. The successful completion of the check-out process will be indicated by either the sound of a beep or the illumination of a green light.
  4. From the gate, proceed into the building.
  5. The price of your trip or journey will be computed and displayed on the gate based on the number of zones you have already traversed automatically.

Facilities And Equipment In Dubai Metro 

While riding the Metro, the following is all the information to be aware of. The individual carriages, WiFi access, safety, accessibility for passengers with disabilities, luggage, and helpful rules and etiquette make the ride even more enjoyable.

  • WiFi Access: Access to wireless internet everywhere on the Metro system and full mobile phone coverage everywhere on the system.
  • 3000+ CCTVs: There are over 3000 closed-circuit televisions installed in trains and stations to monitor any security breaches that may occur on the trains.
  • Dedicated Metro Police: The dedicated police force is assigned to the Metro to maintain order.
  • Emergency Call Box: There is an Emergency Call Box (ECB) on board each train and station.
  • Radio Link: Integrated radio system connecting the Metro with various emergency services.

Accessibility Of Dubai Metro 

The Dubai Metro service has always emphasized making things easy for people who use it. With this in mind, the following accessibility services are provided for riders of the Dubai Metro:

  • Tactile Guidance Path: Providing those blind or visually impaired with contrasting tactile guidance.
  • Platform Alerts: There are warning signals on the platform, such as flashing lights and audible beeps when the doors open and close.
  • Wheelchair Access: On all trains, specific areas are reserved for passengers using wheelchairs.
  • Lift Access: Elevator service is available to all levels within the metro station.
  • Informative Display: Information is presented on screens located all over trains and train stations.
Accessibility Of Dubai Metro 

Dubai Metro Timings

If you intend to go out, you should arrive at the station half an hour before the trip, and you should also keep in mind that it is required for you to wear a face mask and that you should observe safety precautions and maintain a physical distance while commuting.

DaysTimings
Monday to Thursday05:00 AM – 12:00 AM (Midnight)
Friday05:00 AM – 01:00 am (Next day)
Saturday05:00 AM – 12:00 AM (Midnight)
Sunday08:00 AM -12:00 AM (Midnight)

What Is The Cost Of Traveling To Dubai Metro? 

Ticket Type1 Zone or <3km 2 zones2 Zones3+ Zones
Standard Adult Ticket (Red)4 dirhams6 dirhams8.50 dirhams
Pre-paid Standard Adult Ticket (Silver Nol)3 dirhams5 dirhams7.50 dirhams
Concessionary (Blue Nol Card)1.50 dirhams2.50 dirhams3.75 dirhams
Gold Class (Red Ticket)8 dirhams12 dirhams17 dirhams
Gold Class Pre-Paid6 dirhams10 dirhams15 dirhams

List Of Dubai Metro Stations

  • Red Line (MRed) – Between Centrepoint (R11) and Branch Line (MBrch)
  • Expo 2020 (R76) –  Between Jabal Ali (R38) and UAE Exchange (R42)
  • Green Line (MGrn) – Between Etisalat (G11) and Creek (G30)

Things You Should Follow While Traveling In Dubai Metro 

  • Consumption of food and drink is not allowed in the stations or trains: Put those empty bottles of drink and bags of snacks away! You could eat off the floor in any of the Dubai Metro Stations because they are so immaculately clean. That is how the admin would like to keep it, and they take their desire to do so very seriously. You may be subject to significant financial penalties if you violate this rule. To apply caution, you should hold off on eating your favorite food until you are outside. 
  • You have the option of buying the RTA Tourist Package: The Roads and Transport Authority (RTA) runs the Dubai Metro, which is included in the city’s public transportation network alongside other modes of transportation, such as water taxis and buses. You can purchase a pass from the RTA that gives you access to all the agency’s modes of transportation for a single day. The name of the package offered by RTA is “One Day in Dubai.”
  • The Dubai Airport Station is directly connected to the city’s underground metro system: Do you only have a few hours or an entire day to spend in Dubai? You don’t need to stress about how you’re going to spend it. The Dubai Metro and Dubai International Airport are interconnected. Getting to the impressive downtown area of the city is as simple as hopping on the train and traveling in that direction. It is possible to visit well-known attractions like the Dubai Mall and the Burj Khalifa, one of the world’s tallest buildings.
  • There is a train car that is exclusively reserved for women: Typically, a Dubai Metro train will have four standard cars in addition to one additional car that has two sections, and one of those sections will be reserved exclusively for female passengers. It is recommended that you ride in the section designated specifically for women if you are a woman who is traveling alone.
  • There are different cabins: The Dubai Metro trains have three kinds of cabins: gold, silver, and those specifically designated for women and children. The Gold Class cabins feature expansive floor plans, abundant leather seating, and breathtaking vistas. You must buy a ticket for the appropriate cabin class if you wish to travel in one of these cabins. These are readily available for purchase at any of the ticket booths on the premises. The other sections of the train are either reserved for commuters traveling in silver (or standard) class or for female passengers and children. 
  • The women’s restroom: The women’s and children’s carriages on Dubai Metro trains each have their dedicated cabin, which also has additional space for strollers. They are easy to spot thanks to the pink signs placed inside cabins and along the station tracks. There is absolutely no pressure placed on female passengers to move to these areas of the train, as they are not required to do so. They are merely an alternative that is provided to provide additional comfort.
Things You Should Follow While Traveling In Dubai Metro 

Fines In Dubai Metro

If you violate the regulations while utilizing the Dubai Metro, you will undoubtedly face the price. The fines are classified. If you violate specific regulations, you will be fined the following amounts:

  • 100 AED
    • In any way causing annoyance, discomfort, or anxiety to other passengers.
    • Accessing cabins or reclining in seats assigned for specific passenger categories while not authorized to do so.
    • Resting your feet on the chairs.
    • Consuming food and beverages on trains and in other banned zones.
    • Improperly using elevators or escalators.
    • Climbing or leaping on any building or vehicle used for public transportation.
    • Failure to follow RTA guidelines for using public transportation facilities and vehicles as specified by signs.
    • Entering forbidden areas of the public transportation environment or vehicles.
    • Opening the door or trying to enter or exit any moving public transportation vehicle.
    • Bringing animals onto public transportation vehicles or environments, with the exception of guiding dogs for blind travelers.
    • Carrying or employing goods or equipment that might disrupt or endanger other passengers.
    • Offputting the driver of any public transportation vehicle or engaging in any conduct that may create visual blockage while on a moving public transportation vehicle is prohibited.
    • Sitting or standing on any aspect of the public transportation environment or on public transportation vehicles that are not allocated for passengers.
    • Parking for more than 24 hours in a Metro user’s assigned place.
  • 200 AED
    • You are traveling without a boarding pass for your intended trip.
    • Using someone else’s customized travel cards.
    • Failure to follow RTA inspectors’ or authorized personnel’s directions.
    • Failure to present a Nol card when asked.
    • Using a Nol card that is expired or invalid.
    • Spitting, littering, or leaving visible stains on any public transportation vehicle or surroundings is prohibited.
    • Bringing firearms, combustible items, or dangerous materials into any public transportation vehicle or setting.
    • Bringing alcoholic beverages into any public transportation vehicle or setting.
    • Selling commodities, merchandise, or advertising anything within any public transportation vehicle or setting.
    • Smoking in any public transportation vehicle or location.
    • Selling a Nol card without RTA authorization.
  • 250 AED
    • Parking in a Metro user’s allotted place for more than 48 hours.
  • 300 AED
    • Sleeping in public transportation waiting rooms, shelters, or any other location.
  • 500 AED
    • Using a fake Nol card or Nol ticket; and • damaging, vandalizing, or interfering with any equipment or devices on trains or in any other component of the public transportation system.
  • 2000 AED
    • Operating or utilizing any facility or device connected to security or safety, including emergency exits if not necessary.

Connect With Dubai Metro

To contact Dubai Metro, Chat with Mahboub Centre agents, or call 800 90 90. 

For Overseas callers: 

  • Dial: +971 4 605 1414
  • Tel: +971 4 284 4444
  • Fax +971 4 206 5555
  • E-mail: [email protected]

Address: P.O. Box: 118899, Dubai, United Arab Emirates.

Or contact them on social media:

Facebook, Twitter, Instagram, or WhatsApp

Rules and Violations in Metro

There are certain rules and regulations that you ought to follow in Dubai metro stations and often, people violate them. To avoid penalties for breaking rules, make sure to obey the following rules:

  • Never use the Nol card of other people
  • Make sure not to destroy or harm the seats, facilities, and other services available in the metro
  • Avoid alcoholic drinks and smoking
  • Do not cause any problems to other passengers
  • Never rest your feet on the seat
  • Avoid opening doors when the train is moving
  • Do not sell or advertise any kinds of products or services to the passengers
  • Follow the restriction on animals and the only exception is guide dogs
  • Never use a security facility without a solid reason

In September 2009, the Dubai Metro was inaugurated, making it possible to travel from Jebel Ali in the city’s south to Rashidiya in the emirate’s north, which is close to Dubai International Airport. There are plans for a significant extension of the Metro system, which might include 11 new stations and 20.6 kilometers of additional track. 

The rides on the Dubai Metro are paid for with Nol cards, similar to Oyster cards in London and MetroCards in New York. These cards are balanced and can be reloaded at kiosks or machines within the Metro stations. The Wi-Fi service is free in all Dubai Metro cabins across the entire network.

Frequently Asked Questions 

1. Is it okay to bring a bag? 

Each passenger is allowed a maximum of two suitcases. One large suitcase is no larger than 81 centimeters by 58 centimeters by 30 centimeters, and one small suitcase is no larger than 55 centimeters by 38 centimeters by 20 centimeters. Each cabin has a designated space for luggage that you must use for all passengers’ bags.

2. Where can I purchase tickets for the Dubai Metro?

At any of the Dubai Metro or bus stations, as well as some grocery stores like Carrefour, Spinneys, and Waitrose, you can buy a one-time train ticket or a Nol card. You can load money onto your Nol card using the vending machines or going to the ticket booths in each metro station.

3. What factors go into determining the prices of the fares?

The entirety of the city is broken up into seven zones for the metro system, and the cost of a ride is determined by the total number of zones traversed.

4. Can children use the Dubai Metro for free?

Children under the age of five and under the height of 90cm travel for free. Otherwise, they must pay the standard rates.

5. When using the Dubai Metro, is it necessary to pay again for the feeder bus separately?

Because the feeder bus is part of the metro fare, it is effectively free. This will be the case for as long as you travel by bus and Metro. If you exclusively travel by bus, you will be charged for the number of zones you pass through. As a result, the bus and Metro are treated as a single route.

6. Is the Dubai Metro accessible for individuals who use wheelchairs?

Yes, determined individuals will locate convenient lift access available on all levels of the metro station and spaces designated specifically for wheelchair users on each train. 

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